Enterprise architecture management only delivers value if it has an enterprise architecture repository as a reliable basis for decision-making. Without clear responsibilities and a maintenance process for architecture artefacts, information becomes outdated, documentation loses its reliability and stakeholder confidence declines. At the same time, uncertainty arises as to who is actually responsible for what. In large corporate landscapes in particular, this quickly leads to duplication of work, gaps or contradictory information and ultimately to poorer decisions.
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Digitalization has profoundly changed sectors from industry to retail. For a long time, however, the hospitality industry was left behind. Complex operating processes, tight margins and a high proportion of manual activities meant that the digital transformation was often postponed or limited to individual areas such as POS systems or reservation platforms. But now there is no way around it. In view of rising costs, growing competitive pressure and a persistent shortage of staff, it is clear that catering businesses also need to rethink their internal processes. A holistic approach is becoming increasingly important. Especially in the context of enterprise architecture, i.e. the structured mapping of business and IT capabilities. What has long been standard in corporations is now also becoming relevant for restaurants. A systematic overview of processes, responsibilities and digital potential.
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Digital transformation has significantly reshaped industries ranging from manufacturing to retail. However, the hospitality sector has long remained on the sidelines. Complex operations, tight margins, and a high proportion of manual work have led to delayed digitization efforts—often limited to cash register systems or reservation platforms. But that time is over.
With rising costs, increasing competitive pressure, and ongoing labor shortages, it’s become clear that hospitality businesses must rethink their internal processes. At the heart of this transformation is shift planning.
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Enterprise Architecture Management (EAM) tools can significantly optimize and automate processes. A key component of this is the use of APIs. In this article, we demonstrate how to retrieve basic data using APIs with the EAS Essential Cloud Enterprise Architecture software.
With APIs, EAM software can be programmatically accessed. We focus on the following aspects:
1 Configuration of Essential Cloud 2 Necessary API Parameters for Access 3 Authentication 4 Retrieving Applications
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The client was in the middle of organizational restructuring and at the start of a multi-year modernization and transformation project. At this point, there was a need for a central enterprise architecture team and to strengthen solution architects to support the transformation. Our EAM Services
The forwardnow team did assume the interim management role of the EAM team, assessing architects for different EAM and product roles. A roadmap for the EA Operating Model and Services was created, covering aspects such as: architecture standards, technical debt management, architecture board & governance, training & know-how transfer, architecture-board, project support, business alignment, target architecture, transparency application landscape, data and integration architecture, architecture reviews, system responsibilities, etc. Furthermore, we helped to introduce LeanIX EAM Tool to the organization, creating transparency of relevant Key entities of the enterprise architecture.
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